Digital Insure Optimizes its Advisors’ Services through an Innovative AI Model.

COMMUNIQUÉ DE PRESSE

Un modèle IA fiable et sécurisé au service des conseillers

Communiqué de Presse IA générative Digital insure

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Communiqué de presse

Following a series of successful experimental phases, Digital Insure announces the deployment of a generative artificial intelligence tool, intended for its management advisors to improve the quality and speed of responses to questions from brokers and their insured clients.

The primary objective is to alleviate the most time-consuming part of the activity by eliminating repetitive tasks, thereby allowing advisors to refocus on their core business and enhance their mission.
They no longer need to worry about security or additional verifications, as the tool simultaneously ensures maximum reliability and data confidentiality.
The power of the machines is adapted to the volume of exchanges.
The concept of the “augmented advisor” has thus become a reality.

Key advantages: an in-house, controlled, and secure AIThe system operates in a closed circuit, using data selected exclusively internally, without any connection to external networks, which eliminates any risk of data leakage or identity theft.
Advisors can consult the source with a single click to further elaborate on responses.

A Proven Model and Technical Foundation

This is not a trial run: the generative AI services, infrastructure, and mechanisms now offered to advisors have already been successfully made available to IT development teams for over a year, as “augmented developers” now submit their code and their technical and unit tests to this same program.


A Versatile Tool Applicable to All Business Lines

The tool is designed to adapt to other applications within Digital Insure
as well as to other entities of the Odealim group, regardless of the business line.


Raphaël MANDEL, Deputy CEO of Digital Business & Technology welcomes this major advancement: “After revolutionizing the market by offering the first 100% digital solution in borrower insurance over 10 years ago, Digital Insure is taking a new step in contract management support. We are now able to offer our advisors a customer response assistance solution: a major innovation that reflects our commitment to client data respect and security.
To achieve this, we have developed an “in-house solution” hosted on our own infrastructures based in France.”

Virginie Bultey, Deputy CEO of Operational Excellence concludes: “Our advisors will be able to provide even faster and more personalized responses to our clients thanks to generative AI, which suggests solutions adapted to each situation. They will be able to focus more on complex issues and strengthen client relationships. For Digital Insure, this is an opportunity to offer an increasingly innovative and efficient service, while placing people at the heart of our concerns.”


About Digital Insure
Founded in 2013, Digital Insure is a resolutely “Tech” brokerage player, specializing in borrower insurance and individual provident insurance. Its 100% digital journeys simplify and accelerate all stages, from comparing offers to subscription and claims management for all personal insurance stakeholders. Through its distribution subsidiary, Digital Insure provides its distributor brokers (generalist, specialized, web players) with exclusive borrower and provident insurance offers tailored to their clients’ profiles, digital comparison and subscription journeys, and high-quality service in contract management, delegation, and substitution.
The Digital Insure Services subsidiary offers Insurers, Mutuals, and Banks support in their digital transformation for the distribution and/or management of their personal insurance contracts via technological solutions or innovative projects.

An active member of numerous “tech”-oriented circles (France Fintech, Finance Innovation, API Thinking, Insurtech France…), a member of the FrenchTech120 network (2020 alumni), Digital Insure also created its own network “Le Hub Fintech by DI” in 2021.
https://www.digital-insure.fr/

Digital Insure has been part of the ODEALIM group since June 2023

About the Odealim group.
Born from the merger of several expert brokers in the real estate market, the Odealim group is today the leading specialist in France for insurance and financing brokerage dedicated to the sector.
Its territorial presence and powerful network of partners, bankers, and insurers, enable the group to guarantee its clients, professionals and individuals, genuine local support and tailor-made solutions.
www.odealim.com

Press Contacts

Kodiac CONSULTING

Brigitte Michaut

brigitte.michaut@kodiac.fr
06 19 66 38 54

Communiqué de Presse IA générative Digital insure

Télécharger le pdf