Digital Insure Selects reciTAL Search Solution for Enhanced Consulting

COMMUNIQUÉ DE PRESSE

L’assurtech Digital Insure s’appuie désormais sur le moteur de recherche NLP Search de reciTAL pour accompagner l’enrichissement de son offre produits et amplifier la qualité de service à ses clients.

Communiqué de Presse ReciTAL & Digital Insure

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Communiqué de presse

Following an intensive market solution evaluation process, Digital Insure selected reciTAL Search, the search engine that enables customer advisors, medical underwriters, and claims managers to view the correct answers in their documents in less than a second, thanks to natural language processing – NLP*.

When making the selection, three key factors made the difference:

  • The accuracy and relevance of the responses, a fundamental quality assurance to meet Digital Insure’s standards,
  • The display speed, which significantly reduces waiting time, a very sensitive point often criticized by customers,
  • The ease of its integration into the existing ecosystem, which facilitated broad employee buy-in.

A logical decision for Digital Insure, for whom innovation and a startup mindset are cardinal values. The incorporation of this artificial intelligence component aligns with its vision for operational excellence. From a technical standpoint, it demonstrates its ability to enrich its own digital solutions via API.


Furthermore, Digital Insure, as a digital broker, is committed to a strategy of diversifying its product offering in both borrower insurance and provident insurance. With immediate access to information, the reciTAL Search solution enables Digital Insure’s experts to provide reliable and relevant advice in a matter of seconds.


Our fruitful collaboration with Digital Insure reinforces our decision to open our solutions as widely as possible. As Search is available in SaaS and API, Digital Insure’s teams were able to use it directly on their documents and thus save time in their operations,” states Gilles Moyse, CEO of reciTAL

Fabrice POMIERS, CEO of Digital Insure Services, confirms: “Digital Insure aims to integrate digital components from leading startups in their field. reciTAL’s solution aligns with our vision of augmented consulting, characterized by a very strong human dimension, serving our distributors and clients.”

He concludes: “This solution supports our strategy to expand our range of personal insurance products, a true cornerstone of our development.”


*NLP: Natural language processing


About reciTAL: reciTAL is a leading Deep Tech player that offers the first Document Intelligence platform fully queryable via API to search, extract, and classify unstructured documents and corporate emails. Its solutions, adopted by major players in French banking and insurance, are used daily by over 80,000 employees. reciTAL relies on a cutting-edge NLP R&D team that actively contributes to advancing the state of the art. reciTAL won the AI Paris Awards 2019. www.recital.ai


About Digital Insure: Founded in 2013, Digital Insure is a resolutely “Tech” broker, specializing in borrower insurance, personal protection, and health insurance. Its 100% digital processes simplify and accelerate all stages, from comparing offers to underwriting and claims management. Its subsidiary Digital Insure Services offers seamless management on behalf of Insurers, Mutuals, Banks, and FinTechs. Digital Insure employs over 100 employees and manages more than 40 billion in insured capital. A member of the 2020 French Tech 120 cohort, Digital Insure is also ranked 1st Insurtech in the Frenchweb 500 ranking for the 2nd consecutive year.

Press Contacts

digital insure

Veronika Ondrackova

Responsable communication
presse@digital-insure.fr
09 72 56 42 64
Kodiac CONSULTING

Brigitte Michaut

Consultante
brigitte.michaut@kodiac.fr
06 19 66 38 54

Communiqué de Presse ReciTAL & Digital Insure

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