Depending on your organizational model, the structure of your sales network, your tools, and the expertise of your teams, you can choose to implement a channel or a combination of possibilities. You can allow the client to choose their entry method, and the method of concluding their contract:
- direct online journey for the client, who can connect at any time
- two-step sale, via a telemarketing platform: the client can receive reminders from the platform and be assisted if they have left their contact details online.
- face-to-face sale, intermediated distribution: the client journey begins or continues in a branch.
In all cases, the journey steps will be unique:
- discovery via website or application
- price comparison and selection assistance
- online subscription with automated medical selection
- electronic signature
- delivery of contractual documents