Covid 19: Digital Insure and its Insurer and Reinsurer Partners are Implementing Exceptional Measures for Policyholders

In the context of lockdown and the closure of certain health centers, a large number of clients cannot physically undergo the medical examinations required to obtain their borrower insurance.
A growing increase in changes to loan effective dates is also being observed, due to extended processing times for applications by banks and some clients’ desire to postpone real estate projects.

In agreement with its insurer and reinsurer partners*, Digital Insure has implemented an exceptional and unprecedented simplification of procedures intended for end-clients and the brokers who support them.

1/ For the client : elimination of medical visits to health centers
The client provides the medical information in their possession. Digital Insure’s medical department makes a decision based on this and may request additional information (latest reports from specialist doctors or hospitalization, most recent assessments performed), as well as a sworn medical statement (in compliance with Article L113-8 of the Insurance Code).
The client has a fully secure personal space on the 100% digital Multinet platform, which allows them to confidentially upload and submit all documents directly, and thus obtain their insurance remotely.

2/ For the client and the broker : postponement of the insurance effective date possible at any time. Thanks to the digital process, the insurance effective date can be modified in a few clicks, even for contracts already signed or currently being subscribed.
Thanks to the full mobilization and availability of Digital Insure’s 100% remote-working teams, service to clients and brokers is further enhanced.

Jean Orgonasi, co-founder of Digital Insure, states: “We are particularly pleased to participate in the national solidarity effort during this difficult period and thank all our partners for supporting this initiative so reactively.“

Fabrice Couturier, co-founder of Digital Insure, adds: “Today more than ever, we appreciate the flexibility and adaptability of our Multinet tool and recognize its significance: enabling our brokers and their clients to continue progressing with their projects, even while the entire country is in lockdown.”

*AXA, CNP Assurances, iptiQ, MNCAP, Oradea Vie, Suravenir, SwissRe, Scor Global Life

About Digital Insure

Established in 2013 by three experts in personal insurance, Digital Insure, through its subsidiaries Digital Insure Distribution, BPSIS, and Digital Insure Services, operates across the entire value chain of borrower insurance and provident insurance with a decidedly “Tech” DNA.

Digital Insure specializes in implementing 100% digital journeys in provident insurance, simplifying and accelerating all stages, from offer comparison to subscription and then after-sales, in BtoB and BtoBtoC modes.

The digital journey, open to all stakeholders in the chain, offers complete traceability and addresses all risk issues. Its subsidiary Digital Insure Services provides third-party management to Insurers, Mutuals, and Banks with end-to-end digital contract processing.

Digital Insure is ranked 1st Insurtech and 3rd Fintech in the Frenchweb.fr 2019 panorama, bringing together 500 French tech companies. Digital Insure is also a member of the French Tech 120.

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